Chimney elements
HICKS
Chimney elements
CHIMNEY DOOR
Chimney elements
Bathroom elements
DRAINS
Bathroom elements
TUB DOOR
Bathroom elements
Introduction
Your privacy is extremely important to us. 'Antić Kosta doo Stalać' pays great attention to the protection of personal data of our clients and visitors to our website. This Privacy Policy explains what information we collect, how we use that information, and what measures we take to ensure its security. Your trust is important to us, so we are committed to using your data responsibly and in accordance with all applicable data protection laws and regulations.
Data processed and purpose of processing
Business operations
We collect personal data from clients, suppliers and other business partners in order to enable efficient management of business activities. This data includes names, contact information and other relevant information that is required to carry out business transactions, such as orders and deliveries. This information helps us maintain relationships with clients and partners, resource planning, and logistical support.
Answers to inquiries
When you contact us by phone, email or through our web platform, we use your personal data to answer your questions and requests. The information you provide allows us to provide you with a personalized service and to respond quickly to your needs.
Marketing
We use personal information to inform you about new products, promotions and special offers that may be of interest to you. We only carry out these activities with your express consent, which you can withdraw at any time. The processing of this data allows us to send you personalized marketing messages through various channels such as email, social networks or direct phone calls.
Business development
We analyze the collected data to better understand the needs of our customers and the market, as well as to improve our services and products. This data helps us tailor our operations to better meet your requirements. We also use this information to plan future products, services and marketing campaigns, which includes analyzing consumption trends and preferences of our customers.
Surveys
We periodically conduct surveys among our users to collect feedback on our services and products. We use this information to improve our offer and direct the development of new products that best meet the needs of users. Your responses are key to our understanding of how you use our products and which features you value most, helping us focus our resources on the most effective improvement and innovation in our offering.
How do we collect your data?
We collect personal data when you contact us for products, services or information, when you register on our website, participate in activities on our digital platforms or respond to surveys. We use various technologies to collect data, including cookies and analytics tools.
Use of cookies
Cookies allow us to track how you use our site and which pages you visit. This data helps us analyze the effectiveness of our website and improve your user experience.
Web analytics
Our site uses web analytics tools, such as Google Analytics. These tools use cookies to collect anonymous information about your behavior on our site, including the pages you visit and the time spent on them. This information helps us understand how visitors use our site, which allows us to improve content and functionality. You can turn off this type of cookie at any time through the settings on the site.
Sharing your data with third parties
Our company does not share your personal data with third parties, except in situations where it is necessary for internal analysis and optimization of our advertising campaigns. In such cases, the data can be reviewed and analyzed only by employees and experts in charge of these processes. All your personal data is stored on servers located within Serbia, ensuring a high level of protection and compliance with local data protection laws. We promise to protect your privacy and to use your information only for the purpose of improving the quality of our services.
Data security
At our company, the security of your personal data is our highest priority. We employ a number of security measures to ensure that your information is protected from unauthorized access, alteration, disclosure or destruction. These measures include advanced encryption technologies, firewalls and security protocols in the IT infrastructure. We regularly review and update our security policies and procedures to keep them in line with the latest industry standards. We also conduct training for our employees on the importance of personal data protection and the application of best practices in daily work.
Privacy Policy Changes
Our Privacy Policy may be updated from time to time to reflect changes in our practices, technologies or regulatory requirements. We will post any changes on our digital platforms. We recommend that you regularly review our Privacy Policy to be informed of any changes. If the changes require your consent under applicable law, we will ask for your consent before the changes take effect.
Comments and Questions
If you have comments or questions regarding our Privacy Policy, please contact us by e-mail: komercijala@antic-kosta.com or call our customer service numbers:
- Mobile: +381 60 080 6145
- Fixed: 037 806 144
- Fixed 2: 037 806 489
Also, in case of any complaints related to the processing of your personal data, you can contact us through the same channels. We try to answer all inquiries as soon as possible. If you believe that we have not adequately resolved your complaint, you have the right to contact the competent authority of the Republic of Serbia.
This online store is owned and operated by the company Antic Kosta doo Stalac. The company is registered in Serbia, with the headquarters listed on our website.
The privacy policy was last updated August 26, 2024.
English 
Serbian 
German